How to Apply Prepayment to an old invoice

Modified on Fri, 28 Feb at 9:27 AM

When a parent submits an additional payment on the most recent invoice, the system recognizes it as a prepayment and credits their wallet accordingly. This prepayment is automatically applied to future invoices but does not settle previous invoices.

To allocate this prepayment to previous invoices, please follow these steps:

1. Open the invoice you wish to pay.

2. Click on the three dots in the corner and select the option to apply prepayment.

3. A box will display the available amount for this invoice, and you can enter the amount you wish to apply.

4. Click Submit, and the invoice will be settled using the prepayment balance, which will then be updated.

If you have any questions or need assistance, please contact us via email at support@dailyconnect.com.

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